The Murphy Claims Platform

Claims management technology that keeps you in the loop

We pair experienced field and desk adjusters with our own claims management platform — so every client gets real-time visibility into status, documentation, and reporting, from first notice of loss through closing.

Murphy Claims · Client Portal
382Open files
1.2dAvg. first contact
98%SLA on-time
Commercial fire — Houston, TXInspecting
HNW water loss — Dallas, TXIn review
Auto liability — Baton Rouge, LAReported
CAT hail — Oklahoma City, OKField assigned
What The Platform Delivers

Transparency and control on every file

Purpose-built for multi-line property and casualty handling — designed around the way carriers, MGAs, and programs actually work.

Real-time status

See exactly where every claim stands — assignment, contact, inspection, estimate, and reporting stages, updated live.

Secure document vault

Policies, correspondence, estimates, and reports stored securely and organized by claim.

Photo, drone & 3D media

Field photos, aerial drone imagery, and immersive Matterport captures attached to each file.

SLA & timeline tracking

Automatic tracking of your service-level milestones so timely contact, inspection, and reporting stay on target.

Reporting dashboards

Portfolio-level views and exportable reports aligned to your handling guidelines and formats.

Secure client access

Role-based portal access so your team sees the files and data relevant to them — nothing more.

Why It Matters

Fewer status calls. Faster decisions. Cleaner files.

Technology doesn't replace good adjusting — it makes it visible. Our platform gives you the documentation trail and real-time answers you need to manage your book with confidence.

  • Know a claim's status without picking up the phone
  • Complete, defensible documentation on every file
  • Reporting that matches your SLAs and formats
  • A single source of truth from FNOL to closing

Claim lifecycle at a glance

1 · Assignment receivedDone
2 · First contact madeDone
3 · Inspection scheduledActive
4 · Estimate & reportPending
5 · Closing & subrogationPending

See the platform in action

We'll walk your team through the client portal and show how it fits your handling guidelines.